At Cameroon Heritage Fabric, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
By accessing our site or purchasing from us, you agree to the practices described below.
1 Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Processed securely through trusted third-party payment providers. We do not store your full credit/debit card details.
- Technical Information: IP address, browser type, device details, and browsing behavior on our website.
2 How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Communicate with you regarding your purchases or inquiries.
- Improve our website, products, and customer experience.
- Send promotional updates (only if you subscribe to our newsletter).
3 Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share limited information with trusted service providers (e.g., shipping companies, payment processors) strictly for order fulfillment.
We may disclose information if required by law or to protect our rights.
4 Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and improve functionality.
You may disable cookies in your browser settings, but some parts of our site may not function properly.
5 Data Protection & Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse.
Payments are encrypted and processed securely via third-party providers.
While we strive to protect your data, no online system can be 100% secure, and you use our services at your own risk.
6 Your Rights (GDPR Compliance)
If you are located in the European Union, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal information ("right to be forgotten").
- Opt out of receiving marketing communications at any time.
To exercise these rights, please contact us at cameroonheritagefabrics@gmail.com.
7 Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
8 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9 Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
10 Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Phone / WhatsApp: +237 678 757 108
Email: cameroonheritagefabrics@gmail.com